Viewer Help


Click the Viewer Icon for configuration. Click the word DOWNLOAD for Viewer Download pages.

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What you need to know to set up your viewer for best performance.
Scroll down for this information.


Login Uri:

splash page:

helper uri:

web site uri:

support uri:

account uri:

password uri:

search uri:

   Which Viewer is best to use?

   Any viewer your system can deal with but should be opensim versions only. Viewers built specifically for Second Life do not work in an Opensim Enviroment.

   How do I set it up for best performance?

Many Many things will dictate this, we will strive to give as much information as we can on this page.

   DrawDistance...what your choice of viewer sees.

Keep in mind that the draw distance is set to radius from the Avatar or Camera..That means a draw distance of 128 meters will see 256 meters or a full region..a draw distance of 1024 meters will try to see 2048 meters or the equivalent of 8 regions. If those regions are heavily populated (prim wise) then draw time will increase or the viewer will lock up and most likely kick you out of the game.

   We have, through trial and error, found that a primary draw distance of 128 is more than enough for most and seems to work best on most always there are exceptions to that rule.

   Your system capabilities?

Video card memory, 512 megs, 1 gig, 2 gigs, 4 gigs or more?

Most systems have 512 megs or 1 gig of video memory and that means running viewer graphic setup at medium with no shadow or reflections. Why? Most viewers default to high or ultra graphics. This doesn't work well on low end graphic cards and tends to (jamb or lock up) the card. Needless to say the more Video Memory you have the better viewer experience you will have.

   Ping Times from you to server and back?

This is system dependent, Internet Service Provider dependent. If you are in a major center you should have little problem with this aspect..if on the other hand you are Rural or potentially on the fringe of your providers scope of reach then you may incur issues with connections, lag time etc. Keep in mind that TanGLe is located in the Netherlands, therefore, connection time will differ depending on where you are in the world. For central time North America, for instance, the round trip is around 16000 kilometers (10,000 miles). That can translate to a ping rate anywhere from 40 to 4000 miliseconds, entirely dependant on your connection capability on any given day.

   Solar activity also plays a huge part in this., The more active the sun is at expelling radiation the more likely it is that your connection might be slower or non-existant for that few minutes to days. On a good day the lower numbers may apply to you, on a particularly bad day you may not be able to login for anywhere from a few minutes to a few hours. If you are inworld and want to see your region stats for ping and such do a Ctrl, Shift, 1, that will show you all the performance stats for the region you are standing on.

Be advised Ping Rate only shows you your connection speed to the internet and therefore the game.

Connection Type Average Ping Rate
DSL 550 - 5750 Milliseconds
Satelite 750 - 6000 Milliseconds
Cable 40 - 4000 Milliseconds

The above table is a sampling rate based on user supplied information spanning the globe.
To say the least, the lower the ping rate is, the better performance you will experience.

   System Memory?

Without question the number one question these days. Many newer system come with 4 gigs of system memory, usually shared with video cards or chipsets. This is very true for most laptops built after 2008 and is less of an issue when using a full normal computer.

   What is considered bare minimum system requirements for Opensim?

In our experience the bare minimums should be XP or higher operating system, at least 3 gigs of system memory, at least 512 megs video memory and at least 2 ghz of processor power. Anything under these minimums may result in a less than enjoyable experience.